BoxIt! -- FAQ

BoxIt! for Elements FAQ

by Adrienne Cleveland

Why do I see this error: "The command "duplicate" is not currently available?"
Why do I see this error: "The command "set" is not currently available?"
Can I use these actions on full-sized photos?
Will these actions work with Photoshop?
The actions are behaving strangely, and none of these questions and answers help. What now?

Why do I see this error: "The command 'duplicate' is not currently available?"

Your image mode is probably not compatible with the actions. Examples of incompatible modes are indexed color and multi-channel. Convert your image to one of the other modes, such as RGB, CMYK, Lab, or Grayscale before running the action.

If you still get errors,, make sure your image is in 8-bit mode.

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Why do I see this error: "The command 'set' is not currently available?"

Your image mode is probably not compatible with the action. Examples of incompatible modes are indexed color and multi-channel. Convert your image to one of the other modes, such as RGB, CMYK, Lab, or Grayscale before running the action.

Also, make sure your image is in 8-bit mode.

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Restart Photoshop Elements

People have reported that sometimes, especially right after loading a new action, Photoshop Elements behaves strangely, and that after closing Photoshop Elements and restarting it, the problems go away.
Close some Programs or Restart your Computer

If you've used the actions successfully before, but they aren't working today, your computer might be short on available memory. If you're running other programs, close some of them and try again. If you're still having trouble, there could be problems caused by programs not releasing memory after they terminate. Restarting your computer may help.
Contact Us

If you need more help, contact us at shutterfreaks@shutterfreaks.com.

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