Can I use these actions on high-resolution photos for printing? Why are the mats too small for my images? What do you mean by a "web-sized" image? I'm trying to mat a very small image, and the mat looks too big. Why? Why do I see this error: "The command "duplicate" is not currently available?" Why do I see this error: "The command "set" is not currently available?" How can I get a preview of what mat an action will produce? How can I remove a mat and try another? Will these actions work with Photoshop? The textured actions aren't producing textured frames or mats. Why? The action is behaving strangely, and none of these questions and answers help. What now? Can I use these actions on high-resolution photos for printing?The mats will be too small for high-resolution images. For high-resolution images, what you want is AC's Big Special Mats for Photoshop Elements.Back to Top Why are my mats too small for my images?AC's Web Special Mats are designed for web-sized images, and will not work well for high-resolution images, such as those intended for printing. The best way to mat high-resolution images is to use AC's Big Special Mats for Photoshop Elements. If you mat a high-resolution image with AC's Big Special Mats, you can then resize it for the web.Back to Top What do you mean by a "web-sized" image?We use the term "web-sized" to refer to images of the size usually posted in online galleries or photography forums: usually, about 600 to 1200 pixels on the long side.Back to Top I'm trying to mat a very small image, and the mat looks too big. Why?The mat actions are optimized for images that are the size usually posted in online galleries or photography forums (usually from about 600 pixels to 1200 pixels on the longest side).If you want to mat a smaller image, the mat may appear too large. Assuming that you have the image in larger form to begin with, there is a solution:
Back to Top Why do I see this error: "The command 'duplicate' is not currently available?"Your image mode is probably not compatible with the actions. Examples of incompatible modes are indexed color and multi-channel. Convert your image to one of the other modes, such as RGB or Grayscale before running the actions.Back to Top Why do I see this error: "The command 'set' is not currently available?"Your image mode is probably not compatible with the actions. Examples of incompatible modes are indexed color and multi-channel. Convert your image to one of the other modes, such as RGB or Grayscale before running the actions.Back to Top How can I get a preview of what mat an action will produce?The thumbnails in the Effects Palette give an indication of what the actions will produce.In addition, you can see sample images showing most mats, either separately or in combination on our mat action webpage. Back to Top How can I remove a mat and try another?If you want to go back to the last version you saved on disk, you can use "File/Revert" or "Edit/Revert to Saved." This is one reason why it's always a good idea to save your file before adding mats :)If you are sure that you like your mat, but you want to experiment with adding a second one, you can do a File/Save As, so you can use" File/Revert" or "Edit/Revert to Saved" after adding the second mat. Back to Top Will these actions work with Photoshop?Well, kind-of, but the installation instructions are completely wrong, and each action is in a separate action set. You will be happier with AC's Special Chiseled Mattes for Photoshop.Back to Top The textured actions aren't producing textured frames or mats. Why?If you're running a textured action, but it's not producing textured frames or mats, one of these steps should fix it:
Back to Top The action is behaving strangely, and none of these questions and answers help. What now?Some suggestions:
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