AC's U-Size Mat Actions for Photoshop FAQ



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I recently loaded an update. When I run an action, why do I see an error message saying that one of the other actions is not currently available?
Why do I see this error: "The command "duplicate" is not currently available?"
Why do I see this error: "The command "set" is not currently available?"
Can I use these actions on high-resolution photos, for printing?
Can I use these actions on websized photos?
How can I remove a mat and try another?
How can I control the width of the bevel on the beveled mats?
What versions of Photoshop will these actions work with?
Will these actions work with Photoshop Elements?
Is there a tutorial for my actions?
The actions are behaving strangely, and none of these questions and answers help. What now?



I recently loaded an update. When I run an action, why do I see an error message saying that one of the other actions is not currently available?

If you have more than one version of the same mat action set visible in the Photoshop actions window, Photoshop can get confused when it tries to find an action. Deleting the older version of the action set from the Actions window should solve the problem.

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Why do I see this error: "The command 'duplicate' is not currently available?"

Your image mode is probably not compatible with the mat actions. Examples of incompatible modes are indexed color and multi-channel. Convert your image to one of the other modes, such as RGB, CMYK, Lab, or Grayscale before running the mat actions.

Also, if you are using Photoshop 6 or 7, make sure your image is in 8-bit mode. 16-bit mode is fine for Photoshop CS.

Prior to version 08.03, the actions changed images to RGB and 8-bit automatically. To allow Photoshop CS users to keep their images in 16-bit mode, and to allow more flexibility for everyone, the actions no longer make these changes.

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Why do I see this error: "The command 'set' is not currently available?"

Your image mode is probably not compatible with the mat actions. Examples of incompatible modes are indexed color and multi-channel. Convert your image to one of the other modes, such as RGB, CMYK, Lab, or Grayscale before running the mat actions.

Also, if you are using Photoshop 6 or 7, make sure your image is in 8-bit mode. 16-bit mode is fine for Photoshop CS.

Prior to version 08.03, the actions changed images to RGB and 8-bit automatically. To allow Photoshop CS users to keep their images in 16-bit mode, and to allow more flexibility for everyone, the actions no longer make these changes.

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Can I use these actions on high-resolution photos, for printing?

Yes. This action set contains actions for both high-resolution and websized images.

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Can I use these actions on websized photos?

Yes. This action set contains actions for both high-resolution and websized images.

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How can I remove a mat and try another?

Before a mat action is run, a snapshot is added to the History window. To return to a previous state, you can go to your History window and click the snapshot.

If you've run more than one action in a row on an image, the history snapshots will take you back to the state before the last one. If you need to go back farther, your best bet may be to select "Revert" from the Photoshop File menu. This will reload the image from disk, undoing all the changes you made since you opened it. This is one reason why it's always a good idea to save your file before adding mats :)

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How can I control the width of the bevel on the beveled mats?

The actions come with two widths of bevels:
  1. A thin bevel designed to look good on websized photos. The names of these actions start with "WebSized."
  2. A thicker bevel designed to look good on hi-rez photos. The names of these actions start with "HiRez."
If you want finer control, you can tell the action to stop at two more places (see the screenshot below).

Changing the bevel

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What versions of Photoshop will these actions work with?

These actions will work with Photoshop 6 and later, including CS, CS2, etc.

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Will these actions work with Photoshop Elements?

No, these actions will not work with Photoshop Elements. However, we do have actions specifically designed for Photoshop Elements.

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Is there a tutorial for my actions?

Yes there is: Tutorial


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The actions are behaving strangely, and none of these questions and answers help. What now?

Some suggestions:
  1. Restart Photoshop

    People have reported that sometimes, especially right after loading a new action, Photoshop behaves strangely, and that after closing Photoshop and restarting it, the problems go away.

  2. Close some Programs or Restart your Computer

    If you've used the actions successfully before, but they aren't working today, your computer might be short on available memory. If you're running other programs, close some of them and try again. If you're still having trouble, there could be problems caused by programs not releasing memory after they terminate. Restarting your computer may help.

  3. Contact Us

    If you need more help, contact us at shutterfreaks@shutterfreaks.com.
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