AC's FX FAQ

( for Photoshop Elements)


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Why do I see this error: "The command "duplicate" is not currently available?"
Why do I see this error: "The command "set" is not currently available?"
Can I use these actions on full-sized photos?
Will these actions work with Photoshop?
The actions are behaving strangely, and none of these questions and answers help. What now?



Why do I see this error: "The command 'duplicate' is not currently available?"

Your image mode is probably not compatible with the actions. Examples of incompatible modes are 16-bit mode, indexed color and multi-channel. Convert your image to 8-bits, and to one of the other color modes, such as RGB, CMYK, Lab, or Grayscale before running the action.

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Why do I see this error: "The command 'set' is not currently available?"

Your image mode is probably not compatible with the actions. Examples of incompatible modes are 16-bit mode, indexed color and multi-channel. Convert your image to 8-bit mode, and to one of the other color modes, such as RGB, CMYK, Lab, or Grayscale before running the action.

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Can I use these actions on full-sized photos?

Yes, these actions can be used on full-sized or web-sized images. images.

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Will these actions work with Photoshop?

Well, kind-of, but the installation instructions are all wrong, and you will be much happier with AC's FX for Photoshop.

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The actions are behaving strangely, and none of these questions and answers help. What now?

Some suggestions:
  1. Restart Photoshop Elements

    People have reported that sometimes, especially right after loading a new action, Photoshop Elements behaves strangely, and that after closing and restarting it, the problems go away.

  2. Close some Programs or Restart your Computer

    If you've used the actions successfully before, but they aren't working today, your computer might be short on available memory. If you're running other programs, close some of them and try again. If you're still having trouble, there could be problems caused by programs not releasing memory after they terminate. Restarting your computer may help.

  3. Contact Us

    If you need more help, contact us at shutterfreaks@shutterfreaks.com.
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